United Finance
Established in 2010, United Finance is an European multi-national company providing product as a service. Amid the constant change in technology and every companies’ desire to equip with the latest products, comes the monetary constraint. This is where this FinTech company steps in to provide essential products in the form of service. They understand the challenges which come along with the constant uproar for upgradation. Therefore, the service models are framed accordingly, which suits both the manufacturers and the users, to make the technology more accessible.
How?
- The United Finance’s Partner Portal has got a robust structure but a complex UX.
- The sales team and partners who were the primary users of this application, found the UI to be counter-intuitive and time consuming.
- Digitization and automation of the contract process was needed to speed up the service delivery.
- Augment the intuitiveness of their intranet web application.
Why?
- We interviewed the users of the application to understand their needs and pain points.
- We overhauled the entire UX and UI of the application and created a new process with respect to the business requirements and user’s needs.
- Provided top-notch user experience and intuitive interface for the responsive web application.
- Devised to decrease the time, from filing the form, to document verification, to approval and to the service delivery, by one-tenth.
- Developed a lucid, comprehensible interface along with an automated tool for the intranet application to make it more coherent for the users.
Wireframes & Screens
Tools
Adobe Illustrator
Sketch
inVision
