Privacy Policy

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Privacy Policy

Effective Date: 18th July, 2024

Welcome to Altumind’s Privacy Policy. In this policy, “Altumind” refers to Altumind Technologies Inc. and its subsidiaries and affiliates. At Altumind, we are deeply committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes the ways in which we gather, utilize, share, and protect your information when you access our website at https://www.altumindtech.com. By using our Site, you consent to the practices described in this policy.

Personal Identification Information

We may collect personal identification information from users using different approaches. This may occur when Users visit our Site, register on the Site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Depending on the specific interaction, Users may be asked for, as appropriate, their name, email address, mailing address, and phone number. Users have the option to browse our Site without disclosing their identity. We will collect personal identification information only if users willingly provide it. While users can choose not to share personally identifiable information, doing so may limit their ability to participate in certain activities on the Site.

Non-Personal Identification Information

Alongside personal identification information, we may gather non-personal identification details about users whenever they engage with our Site. Non-personal identification information can include details such as the browser name, the type of computer, and technical information about Users’ means of connection to our Site, including the operating system and the Internet service providers utilized. This information helps us to understand how our Users interact with the Site and can inform improvements to our services.

Web Browser Cookies

To enhance the User experience, our Site may use “cookies.” Cookies are small files that a site or its service provider transfers to Users’ hard drives through their web browsers for record-keeping purposes. These cookies allow us to track information about Users, improving the functionality and usability of the Site. Users have the option to set their web browsers to refuse cookies or to alert them when cookies are being sent. Please be aware that if Users choose to refuse cookies, some parts of the Site may not function properly.

Examples of Cookies We Use

  • Session Cookies: These are used to operate our website and maintain the session for Users as they navigate through the Site.
  • Security Cookies: These are employed for security purposes to ensure the integrity and safety of User data. 

Use of Data

Altumind utilizes the collected data for various purposes, including but not limited to:

  • Providing and Maintaining Services: We may need to use your information to display content on the Site correctly and ensure the smooth functioning of our services.
  • Notifying Users of Changes: We may use your contact information to inform you about any changes or updates to our services.
  • Enabling Interactive Features: We allow you to participate in interactive features of our services, enhancing engagement and User experience.
  • Providing Customer Care and Support: The information you provide enables us to respond effectively to your customer service requests and support needs.
  • Analyzing Service Performance: We may analyze the data we collect to gain valuable insights that help us improve our services continuously.
  • Monitoring Service Usage: By monitoring usage patterns, we can better understand how our services are used and make informed decisions regarding enhancements.
  • Detecting Technical Issues: We may use the information to identify, prevent, and address technical problems that may arise on our Site.
  • Sending Promotional Messages and Offers: We may utilize your email address to send promotional content, offers, and updates related to our services.

How We Use Collected Information

Altumind may collect and use Users’ personal information for the following specific purposes:

  • Operational Requirements: We require your information to run and operate our Site effectively, ensuring content is displayed accurately and services function as intended.
  • Enhancing Customer Service: The information you provide helps us respond to customer service requests more efficiently and improves the overall support experience.
  • Personalizing User Experience: By analyzing aggregated information, we aim to better understand how Users as a group utilize our services, allowing us to tailor our offerings.
  • Continuous Improvement: We actively seek feedback from Users to refine our products and services, ensuring they meet the evolving needs of our audience.
  • Communication: We may use email addresses to respond to inquiries, questions, and other requests, maintaining an open line of communication with Users.

How We Protect Your Information

At Altumind, we take the protection of your information seriously. We adopt appropriate data collection, storage, and processing practices along with robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, usernames, passwords, transaction information, and data stored on our Site. Our commitment to security extends to all aspects of our operations, ensuring that your data remains safe and secure.

Sharing Your Personal Information

We want to assure you that we do not sell, trade, or rent Users’ personal identification information to third parties. Nonetheless, we may disclose general aggregated demographic information that does not connect to any personal identification details about visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined in this policy. This sharing is done to enhance our services and provide better offerings to our Users.

Third-Party Websites

Users may encounter advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. Please note that we do not control the content or links that appear on these external sites, nor are we responsible for the practices employed by websites linked to or from our Site. Furthermore, these sites or services, including their content and links, may be subject to change. Each of these sites and services may have its own privacy policies and customer service policies. Visiting and engaging with any other websites, including those that link to our Site, is governed by the terms and policies of those specific websites.

Contractual Necessity

We process personal data based on contractual necessity when it is essential for the performance of a contract to which you are a party or for taking pre-contractual steps at your request. For example, if you engage Altumind’s services, we must process your personal data to deliver the requested services, manage client relationships, and handle related administrative tasks efficiently.

Compliance with Legal Obligations

We also process personal data to comply with legal obligations imposed on us. This may include fulfilling obligations under applicable laws, regulations, or court orders, ensuring that we maintain the highest standards of legal compliance in all our operations.

Analytics

To enhance our understanding of how our Site is used, we may engage third-party service providers to monitor and analyze the use of our Website. This analytical data allows us to make informed decisions regarding future developments and enhancements.

Google Analytics

Google Analytics is a comprehensive web analytics tool offered by Google that tracks and analyzes website traffic. Google uses the data collected to monitor the use of our services. This data may be shared with other Google services and used to contextualize and personalize the ads in its advertising network. Users have the option to opt out of having their activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on, allowing for greater control over their data.

Children’s Privacy

Our services are not designed for individuals under the age of 13, and we do not intentionally gather personally identifiable information from anyone younger than 13. If you are a parent or guardian and realize that your child has shared personal data with us, please reach out to us immediately. If we learn that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers promptly.

Changes to This Privacy Policy

Altumind reserves the right to update this Privacy Policy at any time. When changes are made, we will post a notification on the main page of our Site to inform Users. We strongly encourage Users to check this page frequently for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and to remain aware of any modifications.

Your Acceptance of These Terms

By accessing this Site, you indicate your agreement to this Privacy Policy. If you do not agree to this policy, we kindly ask that you refrain from using our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please do not hesitate to contact us. We value your inquiries and are committed to addressing any concerns you may have.

This document was last updated on 18th July, 2024.